From start to finish, this was by far, the smoothest home improvement job ever experienced. The crew was fantastic, fast, and very professional. 14 windows installed in less than 5 hours! Any mess that they made was taken care of and not a speck of debris was left behind. Will now be enjoying a draft free home, and won't be bothered by the furnace constantly running. Thank you Rite Window!
Getting new windows was EASY!! We had a very informative salesperson! Instillation was done smoothly and clean-up was impeccable ! This was the the easiest home improvement we have done!! THANKS to a GREAT TEAM!!
Awesome service, pleasant / friendly. After window replacement they cleaned up everything. I have not been sorry, these windows speak for themselves. No drafts this winter. Can't say enough about the product and personnel. These are the best for the price.
I had 10 windows replaced this fall everything went according to plan. The sales rep came to my house after a quick survey he left us with a quote and told us what the time frame would be. Once we moved ahead with it every went just as he said it would from the lead time to the installation duration. I like working with companies where there is clear communication and no surprises. Installers were friendly and professional. They leave your house the way the found it (only with new windows).
The initial sales/measurement visit and install went great. Other than new windows and a few stray staples from the old windows you would not know we had an install done. The installers were courteous and professional. They offered to throw out our old blinds which we agreed to in a second. The windows look very good and are high quality. As long time home owners we have yet to have a perfect experience with a job. One of the windows had a tiny crack. I called Rite Windows and a new sash was delivered in less than two weeks. But the window now had play such that when locked raising the lower sash resulted in both the upper and lower sash moving about 1/8". I checked the other 17 windows and none had any play. The first tech sent out said we needed the entire window replaced and we would get a call when it was ready. Well we never got a call and contacted Rite. I was unaware of that was the answer we got. A second tech came out and said the windows needed play. None of the other windows had play. My wife said the tech demonstrated how they all have play and need it for expansion. I don't know what his definition of play is but only 1/18 windows has play. Overall we are pleased but we are wary that future customer service issues may not be handled well.
We had a great experience. The best part is that all of our windows were replaced in one day. I went to work and came home to all new windows! Customer service was great and very helpful!
Workers professional and neat - Job completed in short time - communicated with us - need to return for 1 thing and did so next day - would use Rite window again and have recommended them to my friends
Great Windows and Super Service
Good salesman Good product Good installation team
From first call response was attentive and timely. Installation of 14 windows was completed in promised time frame ONE DAY ! Hard wood floors covered before work and all old windows and trash was cleaned up and removed. I was very happy with installation team. I had one spot of water damage around window frame area that was pointed out by installer, he told me what was required so I ran to Home Depot for repair materials and he preformed the repair ! In July of 2017 it will be a one year after install, our winter has been very cold and snowy and I am extremely satisfied !!! Thank you Ted.
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Since 2000, Rite Window has been installing premium quality windows throughout New England.