Exceptional Warranties

At Rite Window, offering you the highest quality products with exceptional service is our top priority. We stand behind our work with a lifetime warranty on all of our windows and doors. Our service team will be there to help you ensure that your windows and doors continue looking like new for years to come.

Rite Window honors the following transferable warranties for our extensive selection of custom-built windows and doors:

Lifetime Warranty on Vinyl Frames and Sashes

Rite Window warrants that the vinyl finish on the windows frames and the sashes will not crack, blister, peel, or discolor (except for normal weathering) under normal use and service for as long as you own your home.

50-Year Warranty on Glass Unit

All glass is warrantied to be free from defects in material and manufacturing, and free from material obstruction of view caused by film formation and/or dust collection between the interior surface of the glass due to the failure of the seal, under normal use and service, for 50 years from the date of purchase.

50-Year Warranty on Glass Breakage

Replacement glass will be provided free of charge once the product is installed in your home for any broken glass unit in the window, regardless of cause, for 50 years from the date of installation. (exception: units with beveled/ specialty leaded glass, decorative glass or blinds in between the glass.)

50-Year Warranty on Parts and Accessories

Accessories and parts affixed to the windows are warrantied to be free from defects in material and manufacturing, under normal use and service, for 50 years from the date of purchase. This limited warranty does not apply to any accessories not affixed to the window.

50-Year Warranty on Labor

All installations are warrantied to be free from defects in workmanship. Labor Warranty – All labor necessary to correct any item covered by any portion of the total warranty will be provided at no extra charge by Rite Window.

Transferable Warranty

This warranty may be transferred to the Owner’s immediate transferee provided the owner or transferee notifies Rite Window in writing at the address below within 90 days of the property’s deed transfer date.

Correspondence must include the original Owner’s name and address as well as the transferee’s name and phone number.

Rite Window of New England, LLC
185 New Boston Street
Woburn, MA 01801

For a copy of the complete warranty that comes with your purchase from Rite Window, just ask one of our professional representatives.
If you ever have service or warranty issues, please email service@ritewindow.com or give our customer service desk a call at 800-649-3600.

This is a non-prorated warranty providing full replacement costs for covered items. It is limited to the home or structure in which the windows were originally installed. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. For warranty details, or to activate a warranty replacement or repair, contact the Rite Window customer service desk at 185 New Boston Street Woburn, MA by calling 800-649-3600 during regular business hours.

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